BOOKING YOUR PROJECT
the guide to
We are excited to be working with you, and look forward to getting started. Below you will find information on our project guidelines
and a link to our design questionnaire. If you need help or have any questions, please email: email@example.com.
Once we have received your questionnaire, we will be in touch for scheduling and next steps.
INSPIRATION: We ask that you create an inspiration board for your brand via Pinterest. This board can be a mix of brands you like, designs you’re drawn to, color palettes, typeface designs, interiors, clothing, and anything that represents the mood and feel you’d like to convey with your design.
Please add notes to the pins with information about what you like in the image. In order to invite us to a private pin board, we need to be following each other first. You can find us on Pinterest here: deluxemodern on pinterest. You may also add photos of yourself, your office, and anything that inspires you
or that you think might help us get to know you better. We use this inspiration to find a common theme to help us create your brand.
DESIGN PROCESS: Initial branding and logo concepts will be sent as PDF files via email. Client feedback on those concepts should be
given by email. After main logos are established, we will continue to design all pieces and will email for feedback until
the final brand is complete. A phone call for design discussion may be necessary in some instances. We do not put a limit on
revisions, but usually no more than 1-3 revisions are needed.
TIMELINE: We do our best to start your project as soon as possible, all start date time frames are approximate.
Once the project is finalized, files will be delivered within five (7) business days.
INITIAL CONCEPT DELIVERY: The standard turnaround time for most initial concepts is 10-14 business days.
Some projects won’t take that long, others will require more time. This will be discussed with you in advance
when booking your project.
REVISIONS: We do our very best to create a design you will love from the start, and many times tiny tweaks and adjustments are all that’s needed to get it just right. For most brand projects, 1-3 revisions is the standard rule, for print pieces, generally one revision per item. We will always provide extra revisions if needed.
COMMUNICATION: Good communication between client & designer is a must. If client or designer becomes ill or has an emergency during the project, a small delay (1-2 weeks) is acceptable.
FINAL FILE DELIVERY: All final brand files will be delivered to the client via Dropbox in organized folders and access is given to all parties
involved (example: web designer, sign maker, etc.). Files will include everything needed to create uniforms, signage, merchandise, and other marketing pieces that may be needed. We retain copies for use in our portfolio, and keep everything on hand if client ever needs a replacement file.
CANCELLATION: If communication is broken by the client (no response to emails or phone calls) for 20 days or longer, the project is considered abandoned. No refunds will be given, and the project will be taken of the schedule. If client cancels mid-project, no refunds will be given.
Abandoned projects may be reinstated at the discretion of the designer for an additional fee of 50% of the initial design rate.
REFUNDS: Refunds are not given on design work booked and scheduled. Refunds on deposits are not given. Once you have booked your project, you are acknowledging that you have read and agree to these terms.
Project timeline will be established before work begins
All payments to be completed before final files are delivered
We accept Venmo, bank transfer, or check by mail
Logo project payments are due in advance. For full brands and other projects, half of the total is due to begin work
If paying by bank transfer, we will provide you with that information on your invoice
WE SINCERELY LOOK FORWARD TO WORKING WITH YOU!
Coco Tafoya | Creative Director